Intact IT Inc. #204 - 896 Cambie Street Vancouver, BC Canada  V6B 2P6    ---------------------------------------       Customer Support email:  support@intact-it.com call toll free: 1.888.824.7778   Intact IT Remote Backup Installation Guide      Get Free Acrobat Reader   ---------------------------------------------------------------

frequently asked questions we think we know what you'll ask Q  How does Intact Remote Backup work? Q  Does my computer need to be turned on for my backups to happen? Q  How do I sign up? Q  How do I pay? Q  What do I get charged for? Q  How do I know which is the best plan for me? Q  What kinds of files can I backup? Q  How long are my files kept? Q  How often can I do a back up? Q  How much data can I back up? Q  How do I know my data is secure? Q  What is my encryption key used for? Q  How do I retrieve my data? Q  Can I cancel my Intact Remote Backup service? Q  What happens to my data once I cancel my service?

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